Privacy Policy

Privacy Policy

Effective Date: April 12, 2025

Homi (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Homi mobile application (the “App”) and related services.

By using Homi, you agree to the terms described below. If you do not agree, please discontinue use of the App.

1. Information We Collect

We collect the following types of information when you use Homi:

a. Information You Provide

Account Information: When you sign up, we collect your email address, password, school name, and graduation year.

Profile Information: You may provide details such as name, phone number, gender, bio, hobbies, profile photos, and roommate preferences (e.g., sleep schedule, cleanliness, noise tolerance, guests, etc.).

Messages and Interactions: When you chat or interact with other users, we store your messages and related metadata to facilitate communication and moderation.

Support Requests: If you contact us for help, we may collect your name, contact details, and message content.

b. Automatically Collected Information

Usage Data: Includes interactions within the app (e.g., profile views, swipes, matches, or crashes) to improve performance and detect bugs.

Device Information: Such as device type, operating system, unique device identifiers, and app version.

Analytics Data: We use Firebase Analytics and related tools to gather anonymous usage metrics.

c. Optional Information

Photos, location (if you choose to share it), and any other content you voluntarily upload.

2. How We Use Your Information

We use the information we collect to:

Provide and maintain the Homi platform and its features (matching, messaging, filtering, etc.)

Personalize your experience and suggest compatible roommates

Monitor and improve the safety and performance of the App

Communicate with you regarding updates, support, or policy changes

Prevent fraud, abuse, and unauthorized access

Analyze trends to improve features and user experience

3. Legal Basis for Processing (for users in the EEA/UK)

If applicable, we process your personal data under the following legal bases:

Consent: You voluntarily provide data to use the App.

Contract: Processing is necessary to provide the roommate-matching service.

Legitimate Interests: To maintain and improve Homi’s platform.

4. How We Share Your Information

We do not sell or rent your personal data to advertisers or third parties.

We may share limited information only in these cases:

With Service Providers: Trusted partners like Firebase (Google LLC) for hosting, analytics, and authentication.

For Legal Compliance: If required by law, subpoena, or government request.

With Consent: If you explicitly authorize sharing (e.g., linking profiles or referrals).

All third-party partners are bound by strict confidentiality and data-protection agreements.

5. Data Security

We use industry-standard encryption and secure servers through Firebase to protect your data.

Access to your personal information is restricted to authorized personnel who require it to operate the service.

While we take reasonable steps to safeguard your information, no system is 100% secure, and we cannot guarantee absolute protection.

6. Data Retention

We retain your personal information only as long as your account is active or as necessary to provide services.

If you delete your account, your personal data and chat messages will be permanently deleted from our systems within a reasonable time frame (typically 30 days), unless required by law to retain it longer.

7. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you

Request correction or deletion of your data

Withdraw consent to processing at any time

Request a copy of your data in a portable format

To exercise these rights, contact us through the Support page in the app.

8. Children’s Privacy

Homi is intended for college students aged 17 and older.

We do not knowingly collect data from anyone under 17.

If we discover that we’ve inadvertently collected data from a minor, we will delete it immediately.

9. Cookies and Tracking Technologies

Homi itself does not use browser cookies, but similar identifiers may be used through Firebase or analytics services to understand app usage patterns.

These tools collect anonymous data only and cannot personally identify you.

10. Changes to This Policy

We may update this Privacy Policy periodically.

When we make significant changes, we’ll update the “Effective Date” and notify users through the App or email.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us through the Support page in the Homi app or email us at:

[email protected]